Director of Computer Services

Category:                 Administrative
Contract Period:     12 Months

Job Summary

Directs and manages all functions of the Information Technology department. The Director of Computer Services is responsible for management of projects, supervision of departmental staff members and recommendations to administration regarding IT policy and procedures.

Essential Job Functions

  • Participate in the selection/hiring decision of subordinate staff; evaluate and recommend disciplinary action as appropriate; train and assign subordinate staff; and provide recommendations concerning performance and/or promotion.
  • Prepare and manage the Information Technology budget as well as the Academic Technology budget.
  • Supervise the Desktop Technicians, Network Administrators, and the Help Desk staff.
  • Prepare and monitor the disaster recovery plan, including backups of servers.
  • Develop bid specifications as required by State/College policy for new and replacement hardware and software.
  • Responsible for coordinating the selection and purchase of equipment and support materials needed to reach COTO goals.
  • Develop and maintain an accurate inventory of all COTO technology equipment.
  • Coordinate and provide in-service and hands-on training for COTO staff for hardware and software applications as needed.
  • Remain current in the utilization of technology in the field of education by attending training sessions, seminars and workshops.
  • Conducts special projects and studies to address decision making needs of the College, as assigned.
  • Provide information and respond to questions from faculty, staff, students, and the public; perform investigations and seek resolution of complaints and concerns.
  • Serve on appropriate college-wide committees.
  • Performs other duties as assigned by the Vice President of Administration & Operations

Required Knowledge and Skills

  • Ability to explain in laymen’s terms the use of computer related technologies.
  • Ability to work independently, as well as in a team environment.
  • Ability to explain in laymen’s terms the use of computer related technologies.
  • Ability to work non-traditional hours, including some holiday and weekend situations and to be "on-call" for emergencies.
  • Advanced computer hardware and software knowledge and skills.
  • Analytical and problem-solving abilities, with keen attention to detail.
  • Self-motivated and direct, with the ability to effectively prioritize and execute tasks in a high-pressure environment.
  • Excellent interpersonal, oral, and written communication skills.

Required Education and Experience

  • Bachelor's or Master’s degree in information systems, computer science or related field.
  • Minimum three years’ experience in network administration with Windows services; to include knowledge of TCP/IP, network security, antivirus and anti-spam techniques.
  • Minimum three year’s Supervisory experience;
  • Experience with Windows Servers and Windows workstations in a Windows domain.
  • In-depth knowledge of a Windows servers including; Active Directory, Exchange, and Microsoft SQL.
  • Minimum of three years’ experience in coordination and implementation of computer and peripheral systems, to include planning, specifications development, purchasing, installation, training, trouble shooting, and repair.

Physical Demands

While performing the duties of this job, the employee is frequently required to stand. The employee is occasionally required to walk; sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; talk or hear; and taste or smell. The employee must frequently lift and/or move up to 50 pounds and occasionally lift and/or move up to 75 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

Work Environment

While performing the duties of this job, the employee occasionally works near moving mechanical parts and is occasionally exposed to risk of electrical shock. The noise level in the work environment is usually moderate.

College of the Ouachitas is an equal employment opportunity/affirmative action employer.  The college also adheres to all Title IX regulations. The college will consider applicants for all positions without regard to race, color, religion, gender, national origin, age, physical handicap, or any other legally protected status. We adhere to all applicable laws governing employment practices and do not discriminate on the basis of any unlawful criteria. All eligible candidates are invited to apply for position vacancies.

Candidates should submit a cover letter and resume with three professional references to Kori Clayton at (hr [at] ()). Position will remain open until filled.

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